What is a business letter

What is the Definition of Business Letter?


What is a business letter?

The business letter is a document that is addressed to customers, suppliers, businesses or companies in order to establish or maintain a business relationship with the recipient , about a particular product or service.

The business letter can be presented in a printed or digital format, as well as dealing with various commercial issues that captivate or generate interest in the recipient.

Therefore, the business letter is characterized by having a formal and expository content about the advantages and benefits that can be obtained from a commercial commitment after a purchase, sale or affiliation with a particular company.

Likewise, the commercial letter can deal with various commercial content such as requesting a meeting, catalogs, price lists, credits, promotions, orders, discounts, invitations, among others.

Hence, through the commercial letter, important alliances or negotiations are established that benefit the parties involved.

Parts of a business letter

Below are the parts that make up the structure of a business letter.

  • Letterhead: it is made up of the data of the sending company which are the name, address, contact numbers and email. It is located at the top of the letter.
  • Place and date:the place and date on which the letter was written are indicated.
  • Recipient’s name : name and surname of the person to whom the letter will be sent.
  • Greeting or heading:A brief greeting is written using the courtesy and respect formulas. The greeting precedes the subject of the letter. For example: “Dear Sir”, “Dear Client”, “Distinguished Client”, “Dear Client”.
  • Subject: it is a short text in which the reason for the letter is exposed, such as the invitation to an event, the presentation of a new product or service or talk, among others.
  • Body of the message: it is the most important part of the letter where the reason for the letter is exposed and developed in order of importance. The newsroom must have a sense of respect and avoid misspellings.
  • Farewell: it is a paragraph with which the main idea of ​​the letter closes. It must be brief and you must maintain the courtesy stated in the greeting. For example: “For no other reason, say goodbye”, “Best regards”.
  • Signature:the sender’s name, title (if it is a natural person), and the company or trade stamp are placed.

Sample business letter

Below is a simple example of a formal letter.


Company name


Phone number



Dear Customer:

Through this, we are pleased to invite you to the talk that will take place on June 21, 2017, at 7:00 p.m., in the auditorium of our prestigious company, presented by the renowned author and researcher on sustainable consumption, Mr. Luis Armando López.

The following topics will be discussed in the talk: “Types of consumption”, “Consumption and the environment”, “Sustainable consumption”, “How to carry out sustainable consumption?”.

This invitation is only for our most exclusive clients, that is why, we would be pleased to have your presence.

A cordial greeting.


Teresa Barrientos

Marketing director


What is a business letter